Frequently Asked Questions

  • Are you licensed and insured?

    Yes, R & H Pest Solutions is fully licensed and insured. We're licensed pest professionals with years of experience in residential and commercial settings.

  • Do you offer same day service?

    Yes, we often can provide same day service. Some situations can be quoted over the phone for faster scheduling.

  • Are your treatments pet safe?

    Yes, all our treatments are pet and children safe. We also offer eco-friendly options for additional peace of mind.

  • Do you guarantee your work?

    Yes, we provide a satisfaction guarantee on all services. We always do what's right for the client and stand behind our work.

  • Can you quote over phone?

    Some situations can be quoted over the phone. If needed, we'll schedule a consultation to provide an accurate quote.

  • Do you serve commercial clients?

    Yes, we serve both residential and commercial clients throughout the Rapid City area and surrounding communities.

  • What areas do you cover?

    We serve Rapid City, Box Elder, Sturgis, Spearfish, Hot Springs, and Belle Fourche with locally owned and operated service.

  • Do you offer maintenance plans?

    Yes, we offer quarterly and bi-monthly pest programs for continuous protection. Plans include discounted re-service and priority scheduling.

  • Do you provide termite warranties?

    Yes, our termite services include service warranties for ongoing peace of mind. We offer annual monitoring and preventive protection plans.

  • What's included in bed bug treatment?

    Our bed bug service includes thorough inspection, treatment using heat and chemical methods, plus follow-up inspections to ensure complete eradication.

  • Is wildlife removal service confidential?

    Yes, we provide confidential and discreet services to protect your privacy, especially for bed bug and wildlife removal situations.

  • Do you educate clients about prevention?

    Yes, we educate clients on what the situation is, what needs to be done, and maintenance they can do for future prevention.